Reference

Privacy Policy For Your com888 Account

Our Privacy Policy explains what com888 collects when you open an account, sign in, use DANA or QRIS, and contact our support desk.

Account dataWallet recordsCookie choicesAccess requests
com888 Privacy Policy For Your com888 Account
HELP WITH PRIVACY

Get Clear Answers About Your Records

A direct support path helps when you want to ask about a Privacy Policy point, confirm a wallet record or request a correction.

Account data request Ask us what account details we hold and why they appear in your profile.
Wallet record check For a DANA, OVO, GoPay or QRIS question, send the payment reference, date and…
Policy change contact If a Privacy Policy passage is unclear or you want to ask for a…
DATA CARE DETAILS

What We Do With Your Account Data

We keep the Privacy Policy practical by linking each data use to an account action you recognise.

Collection at signup

When you open an account, we collect the details needed to create your profile and complete phone verification. We do not need your wallet PIN for this step. The Privacy Policy links each requested field to account access, payment checking or support.

Device and sign-in data

Your browser or phone may send device type, session details and sign-in time. We use these signals to notice an unusual access pattern and protect the account. They are not a request for your private device files or contact list.

Cookie choices

Cookies can remember a session setting and help us understand whether a policy page loads correctly. You can manage browser cookie controls, although changing them may affect sign-in or the way account preferences are retained.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference can be connected to your account record when you submit a receipt or check status. We use the reference for reconciliation, not to request a wallet password.

Retention and deletion

We retain account, payment and support records for as long as the stated purpose requires or applicable rules require. You can ask whether a detail is still needed. If deletion is available, we explain the effect on account access before processing it.

Requesting a correction

If your phone detail, account name or payment reference is wrong, contact us with the relevant record and supporting context. We may complete an ownership check before changing it, then tell you what was corrected or why a restriction applies.

Privacy Policy Answers Before Account Access

These Privacy Policy answers address the points you may search for before opening a com888 account from Indonesia. We explain the records connected to phone verification, wallet references, cookies, device access and correction requests in plain English. If your question concerns eligibility or access, the answer depends on local law and your location.

The com888 Privacy Policy covers account details, phone verification, sign-in and device records, cookies, payment references and support messages. It explains why we use each category, how long we retain it, how we protect access and how you can ask about correction or removal.

We use phone verification to connect an account to the person opening it and to support ownership checks later. If you contact us about a correction or wallet record, we may use the verified phone detail before discussing account-specific data.

Yes. The policy covers payment references linked to DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. We use a reference, date and receipt detail to check the account record. We do not ask for your wallet PIN or full wallet credentials.

Cookies can retain a browser session choice and help us check whether policy content and account settings load correctly. You can change cookie controls in your browser. Some changes may require you to sign in again or select account preferences another time.

You can contact our support desk to ask what eligible account data we hold or to request a correction. Include your registered phone number, the record concerned and useful dates. We may verify ownership first and then explain the result and any applicable restriction.

We keep account, payment and support records for the period needed for the stated purpose or required by applicable rules. When you ask about deletion, we check whether the record is still needed and explain whether removing it could affect account access.

Yes. Access or eligibility depends on local law. The Privacy Policy describes our data handling, but it does not change the rules that apply where you live. Check local requirements before opening an account or sending account and payment details.